Still Able to Access Netflix after Cancellation - Technical Support Discussions on Delay of Game

Juxtapose

Hi all,

In October I fired up a free trial for Netflix and canceled before the month was up to avoid charges. I cancelled last weekend, and as of today I can still access and use the service via my Xbox 360.

I have confirmed my account is cancelled and I have not been billed, so I just want to know, is it normal with Netflix for me to be able to access it after cancellation?

I'm not complaining, just find it really odd.

wikkiwild1

You may only have access until your 1 month free trial is up. After that you should not be able access.

the1npc

hm I had it over the summer, cancelled and I couldn't get into it, just renewed though lots of new shows and movies added

Ozzi

I've had my netflix for the last year now and i love it! i watch just often enough to keep me satisfied. Currently going through My Name Is Earl seasons.

EchoGolfSierra

I would call and complain Jux :
)

Doos

I'm with EGS..

Record it, too.

Lactos

What date did you start it on? Maybe it expires on the same day that you started it.

Juxtapose

Hi all,

My free trial expired early last week, so I shouldn't be able to access it still.

I won't call and complain unless they bill me, but I just want to confirm that what I'm experiencing is not typical.

What should happen when I try to access the service on the Xbox 360 now?

Rajio

keep me posted on this!

the1npc

Juxtapose said:
Hi all,

My free trial expired early last week, so I shouldn't be able to access it still.

I won't call and complain unless they bill me, but I just want to confirm that what I'm experiencing is not typical.

What should happen when I try to access the service on the Xbox 360 now?

free movies?

also they added seasons 4-6 of kenny vs spenny :D

AnThMaN

They will bill you after your subscription ends. To be sure, log in to your netflix account through the website and there should be an option to discontinue the free trial check if that's checked. You can also call them if you see a charge on your credit card and they will immediately refund you. (This happened to me and they refunded it right away)

Juxtapose

AnThMaN said:
They will bill you after your subscription ends. To be sure, log in to your netflix account through the website and there should be an option to discontinue the free trial check if that's checked. You can also call them if you see a charge on your credit card and they will immediately refund you. (This happened to me and they refunded it right away)

As I mentioned, I confirmed my account has been cancelled and no additional billing has yet occurred.

EchoGolfSierra

sounds like you got a freebee dude...enjoy

Howdy, Stranger!

Categories

In this Discussion